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Shipping

Making A Purchase

Browse through our on-line shop and add any items that you wish to buy into the shopping cart. Once you have finished your selection, click on 'Checkout now' and you will be asked for a few details & payment, which is required to complete your mail order. We accept the following credit cards: Visa, MasterCard, American Express, Delta, Visa Electron, Switch, Maestro and Solo. Please note that Mail orders are not charged until they are ready for posting. If you would prefer you can also purchase items by calling The Naked Sheep (Dunkeld) directly by telephone on: 01350 727153.

Shipping And Handling

All mail orders are packed, processed and posted as soon as possible. Orders will usually be sent out within 2-3 days. 

We are currently offering free postage on all orders within the U.K. up to the weight of 1000g via Royal Mail Second Class.  

Our postal options are enclosed below:

1) Royal Mail Second Class (UK) only applicable to orders weighing under 1000g
2) Royal Mail First Class (UK)
3) Royal Mail AIRMAIL. Insurance up to Value of £36
4) Royal Mail AIRSURE "International signed for" postage & £2.00 insurance. This gives you the confidence and re-assurance of having your mail order signed for on delivery and insured for up to £500, anywhere in the world.

Delivery Schedule

Royal Mail First and Second class postage (UK Only) usually takes from 2-7 days. Royal Mail AIRMAIL and Royal Mail AIRSURE "International Signed For" with insuranace deliveries normally take 14 days within the European Union and International orders are generally received within 28 days.

Back Orders

If your item is not in stock we will order it immediately for you. In this instance you will always be contacted with the new delivery time or with the option to have your order refunded if you would rather not wait.

Guarantee

If any of our items do not meet your satisfaction please contact us to let us know & return them in perfect condition within 28 days and we will refund your money or exchange your goods as required.

We reserve the right to arrange or amend products or costings, influenced by any economical, climate or other factors at any time.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01350 727153 (International +44 (0) 1350 727153)  or write to us at The Naked Sheep, 7 Atholl Street, Dunkeld, Perthshire. PH8 0AR ,United Kingdom

Privacy Policy

The Naked Sheep Ltd. will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment, for example postage or carrier requirements. In this case, the third party will not disclose any of the details to any other party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy

Returns must be sent registered post to guarantee your refund. We cannot accept liability for any goods, posted by customers, which are lost or damaged while in transit. We will not be responsible for the cost of return postage unless the order was fulfilled incorrectly by us. The mail order information and conditions shown above do not affect your statutory rights.


 

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